Delivery Policy
At AGF Bio Chauffage, we deliver and install your stoves, pellets, and firewood throughout Europe. Thanks to our efficient logistics network and our teams of experts, we guarantee you a complete service adapted to your needs.
Delivery Times
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Wood stoves and pellet stoves:
Delivery within 3 to 05 working days after validation of your order and payment. A technician will contact you to arrange an installation date. -
Pellets and firewood:
Shipping within 3 to 5 working days after confirmation of your order.
We are committed to planning a delivery within a maximum of 10 working days.
Stove Installation Service
In addition to delivery, our technical team offers an installation service to ensure the proper functioning of your wood or pellet stove.
- Custom installation: carried out by qualified professionals.
- Personalized appointment booking: you choose the date that suits you.
- Guarantee of conformity : we check the safety and performance of your stove after installation.
Accessibility to Heavy Goods Vehicles
We use specialized trucks to transport stoves, pellets and firewood. Please check the following points before delivery:
- Street accessible to 19-tonne trucks.
- Minimum street width: 4 meters.
- For specific areas (dead ends, restrictions, etc.), contact us to assess the feasibility of delivery.
Truck and Equipment Characteristics
Our trucks are equipped to transport stoves and fuels safely:
- Tarpaulin trucks with tailgate (payload: 9 tons).
- Use of pallet trucks and a moffett to facilitate handling and installation.
Why Choose AGF Bio Chauffage?
- Delivery reliable throughout Europe, tailored to your needs.
- Professional installation of your stoves, guaranteeing safety and performance.
- Dedicated customer service to answer all your questions and plan your deliveries and installations.
Contact us
For any questions or specific requests about the delivery or installation of our stoves:
- Phone: +32 480 205 189
- Email: contact@agfbio-chauffage.com